Frequently Asked Questions about California Connections Academy

To get the information you need from our California online school FAQs, click on one of the questions listed below.

Who is eligible to attend California Connections Academy schools?

Students entering grades K–12, residing in the counties listed below are eligible to enroll in California Connections Academy:

What kind of technology does my family need to participate?

Families are encouraged to use their own computer and internet connection which meet our minimum system requirements. See the Hardware and Connectivity page for full details.

What if I do not have a computer and/or Internet access?

During the enrollment process, families may request one desktop computer and monitor per household, along with a subsidy for Internet service. Each household will receive $50.85 while actively enrolled at the time of disbursement. Payments are made three times a year: December, March, and June. Families not enrolled for the entire payment period will receive a pro-rated payment. Subsidies are not available during the summer months.

Does Connections Academy provide services and accommodations for students with disabilities?

For students with Individualized Education Programs (IEPs), Connections Academy provides a continuum of virtual special education services that range from consultation, curriculum accommodation and modification, collaboration with learning coaches and general education teachers, to virtual direct instruction. Connections Academy provides students with IEPs with related services that may include virtual speech language and virtual occupational therapy, as determined by the IEP team. For eligible students with disabilities who do not require special education, Connections Academy develops (as needed) and implements Section 504 plans that detail appropriate accommodations.

How do I request a transcript or report card?

California Connections Academy has authorized Parchment, Inc. to provide free transcripts and report cards in electronic or paper format. If this is your first time requesting a transcript, you will first have to register by creating a new account. Once you have created your account, you can request to have your transcript sent to any destination and track your transcript order. For any questions regarding obtaining your transcript or report card through Parchment, please feel free to contact Danielle Jespersen via email at or by phone at (925) 290-7925.

Has any educational organization ever evaluated the program and its curriculum?

Connections Academy is a division of Connections Education, which is accredited by AdvancED.

For more information about accreditation, please visit the school information pages for @ Capistrano, @ Central, @ Ripon, and @ North Bay. Questions regarding accreditation can be directed to the school principal or to the Schools Commission of the Western Association of Schools and Colleges (WASC) at:

Western Association of Schools and Colleges
Accrediting Commission for Schools
533 Airport Blvd., Suite 200
Burlingame, CA 94010

Read additional Connections Academy FAQs